This $7 billion IT services conglomerate with 150,000 employees needed to scale operations more effectively but many attempts with multiple tweaks and point solutions had fallen short. Nervewire was retained to lead the social collaboration initiative, which included a broad business-led program that actively considered change management, community development, and all operational, policy and contractual considerations for cloud-based and hybrid technology. The platform, built using SharePoint 2013 and Yammer, was successfully piloted and immediately scaled for all high-growth businesses and communities. The architecture incorporated external and business-to-business stakeholders and an analytics capability to help build more business intelligence and to track success. Most importantly, it helped enable a companywide transformation to fully globalized services and team-based collaborations.